Survey Shows Progress in Mental Health Support but Gaps in Maternity Care Remain

The Care Quality Commission (CQC) surveyed nearly 19,000 people who used NHS maternity services in 2024. The results show improvements in mental health support for women and pregnant people. However, the survey also reported a decline in patient satisfaction in other areas.

93% of women were asked about their mental health after giving birth. The report found that, compared to 2023, more people are also receiving mental health support during pregnancy.

The survey found that interactions with maternity staff have improved. 83% of women said midwives 'always' listened to them, and 87% ‘always felt treated with respect and dignity. Additionally, more people are included in making decisions about their pregnancy. They are also receiving better information about the risks of inducing labour.

However, the report also raised concerns. During labour, birth and post-natal care, satisfaction and trust in maternity care has declined. Only 60% of women felt they spoke to a midwife as often as they wanted after birth. Fewer women felt ‘always’ listened to by post-natal care staff.

The report found differences in care between ethnic groups. People from Indian, Pakistani, and other Global Majority ethnic backgrounds reported worse experiences. They felt unheard during their pregnancy and lacked confidence in staff during labour and birth.

Women with long-term mental health conditions also felt ignored and unable to trust staff during labour and birth.

For more information see the full CQC article below: 

National survey shows better mental health support for pregnant women and new mothers, but more work is needed to ensure a positive maternity experience for all