1. How to get help from an NHS Volunteer Responder

    News -

    The ‘NHS Volunteer Responders’ scheme has been set up to support the NHS and the care sector during the Coronavirus outbreak. This article aims to help you understand how to refer yourself or someone else to get help from the NHS volunteers.

  2. We want to hear from young adults about their experience of Coronavirus

    News -

    We are collecting this data to understand what information and support young adults want more of. Please take five minutes to tell us how the Coronavirus outbreak is affecting your health and care needs.

  3. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what to do if you are refused the right to register.

  4. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  5. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  6. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  7. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  8. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  9. Where can I go for support for my mental health as a parent?

    Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

  10. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  11. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  12. An opportunity to ask questions and hear from local GPs in Enfield about how they are dealing with the Coronavirus crisis

    News -

    Join our first online event, June 11th 2020 to hear from local GPs in Enfield! An opportunity to ask questions and hear from local GPs about how they are dealing with the Coronavirus crisis.

  13. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  14. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  15. Tell the NHS about your current experience of Coronavirus

    News -

    If you think you have had Coronavirus or know somebody that has, you can help the NHS in their fight against the virus by sharing your experiences of the symptoms you had.

  16. Temporary changes to adult blood taking services at Chase Farm & Barnet Hospital

    News -

    Temporary changes have been made to the Royal Free London’s adult blood taking services (including Chase Farm Hospital and Barnet Hospital). This is part of the trust’s response to the Coronavirus pandemic, to protect patients, staff and the public.

  17. Beware of fraud and scams during the Coronavirus pandemic

    Advice and Information -

    The City of London Police, National Crime Agency and the National Economic Crime Centre have published a leaflet about fraud and scams related to the Coronavirus pandemic. The information below summaries the guidance in this leaflet.

  18. New government guidance for the public on the mental health and wellbeing aspects of Coronavirus

    News -

    The Coronavirus outbreak is going to have an impact on everyone’s daily lives, as the government and the NHS take necessary steps to manage the outbreak, reduce transmission and treat those who need medical attention.

  19. Enfield stands together – Enfield Council’s community response to the Coronavirus Crisis

    News -

    Enfield Council and Enfield Voluntary Action have brought together a group of local organisations to offer help to Enfield residents who are impacted by the Coronavirus crisis and are in need of extra support.

  20. Healthwatch Enfield’s plan to continue supporting you during the Coronavirus outbreak

    News -

    Here at Healthwatch Enfield, we are geared up for our staff to work from home so we will still be taking calls on our signposting and information line as usual over the coming weeks and months.

  21. New Chief Executive appointed to Barnet Hospital

    News -

    The Royal Free London NHS Foundation Trust (RFL) has announced the appointment of Deborah Sanders as the new chief executive for Barnet Hospital. Deborah had been acting as interim chief executive at Barnet Hospital since October 2019.

  22. The Care Quality Commission inspects North Middlesex University Hospital emergency department

    News -

    The CQC carried out an unannounced focused inspection of the emergency department in January, in response to concerning information received in relation to the care of patients. You can read the full report on the CQC website.

  23. We want to hear from Enfield’s young people

    News -

    Over 130 young people in Enfield have started to tell us about their experience of local health and social care services, but we want to hear from more of you!

  24. Have your say on changes to planned operations for bones, joints and muscles

    News -

    The North London Partners in Health and Care are proposing a new way to organise planned orthopaedic surgery. Have you say on the new proposals!

  25. The Care Quality Commission publishes annual maternity survey

    News -

    The majority of women who gave birth in February last year had confidence and trust in staff, felt they were ‘always’ listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the CQC.

  26. Book your ticket to the Healthwatch Enfield Annual Conference

    News -

    Bookings are now open for the Healthwatch Enfield Annual Conference 2020.

  27. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  28. New bus service stopping at Chase Farm Hospital

    Advice and Information -

    Patients, visitors and staff can now look forward to a bus service which delivers and collects them from Chase Farm Hospital’s front door.

  29. Public urged to act fast to avoid festive flu

    News -

    England’s top doctors have urged people to protect themselves and their families from flu over the coming week amid warnings that new cases may peak over the busy Christmas period.

  30. Enfield NHS service opening times during Christmas and New Year 2019

    News -

    During the upcoming holiday period you can access urgent (but non emergency) healthcare services via the Enfield GP extended access hubs and at local pharmacies, even on Christmas Day, Boxing Day and New Years Day.

  31. Healthwatch Enfield hosting free cancer awareness sessions for local people

    News -

    We are working with Enfield Council to host FREE cancer awareness sessions for local people in Enfield. The sessions are ideal for community groups, care homes, social groups, staff and more!

  32. Healthwatch Enfield becomes part of the Enfield Dementia Action Alliance

    News -

    This week, Healthwatch Enfield has become part of the Enfield Dementia Action Alliance.

  33. Book your blood test online at the Royal Free Hospital, Chase Farm Hospital and Barnet Hospital

    Advice and Information -

    If you are visiting the Royal Free Hospital, Chase Farm Hospital or Barnet Hospital for a blood test you can book your blood test online.

  34. Let’s talk Angel Edmonton – Shape the future of Angel Edmonton

    News -

    Enfield Council has launched the ‘Let’s Talk Angel Edmonton’ project to hear your thoughts about the area and how they can improve the town centre.

  35. Temporary changes to leadership at Healthwatch Enfield

    News -

    On 4th November 2019, our Chief Executive, Patricia Mecinska, will join North Middlesex University Hospital NHS Trust for six months as the Head of Patient Experience and Involvement. We wish her the best.

  36. The North Mid has been rated ‘Requires Improvement’ by the Care Quality Commission

    News -

    The North Middlesex University Hospital NHS Trust (‘The North Mid’) has been rated ‘Requires Improvement’ overall by the Care Quality Commission (CQC).

  37. NHS Enfield Clinical Commissioning Group agree to keep the Urgent Care Centre at Chase Farm open until 10pm

    News -

    Despite considering the proposal to close the Centre at 9:00pm, in September 2019, NHS Enfield Clinical Commissioning Group agreed to keep the Urgent Care Centre at Chase Farm open until 10pm.

  38. National survey shows most people experience good urgent and emergency care, but lengthy waiting times remain a problem

    News -

    Findings from a survey of more than 50,000 people who received urgent and emergency care from services provided by 132 NHS trusts across England show that the majority are positive about most aspects of their care and treatment.

  39. New weekly breastfeeding support group opens in Enfield

    News -

    Last week, a new breastfeeding support group opened in Enfield to offer both new and experienced mums a place to discuss concerns, ask questions and meet other mums, and is supported by local health visitors and midwives too.

  40. Stay well this Winter – make sure you get your flu jab!

    Advice and Information -

    Helping you and your loved one’s stay well this Winter. One thing that you can do now is to get your flu jab.

  41. Chase Farm Hospital redevelopment team wins award

    News -

    Chase Farm Hospital’s redevelopment team became the proud winners of a prestigious industry award last week.

  42. The Care Quality Commission publishes the Annual State of Health and Care report 2018/19

    News -

    The CQC's annual assessment of the state of health and social care in England shows that quality ratings have been maintained overall – but people’s experience of care is determined by whether they can access good care when they need it.

  43. We are recruiting! Join us as a Community Outreach, Research and Events Co-ordinator

    News -

    Would you like to work for a dynamic organisation which seeks to empower local communities to secure improvements to health and social care services affecting over 300,000 residents of Enfield?

  44. Help choose a name for the new mental health unit at St Ann’s Hospital

    News -

    Barnet, Enfield and Haringey Mental Health NHS Trust is asking for help from local people to name its new mental health unit at St Ann’s Hospital.

  45. Let’s Talk Enfield Town – share your views!

    News -

    Enfield Town will be undergoing an exciting transformation that will see a range of improvements delivered in the coming years.

  46. Changes to GP ‘walk in’ services during the weekends and public holidays

    Advice and Information -

    From next week, (1st October 2019), it will no longer be possible to use the ‘walk in service’ at Evergreen Primary Care Centre, Eagle House Surgery and Carlton House Surgery to get a GP appointment during the weekends and public holidays.

  47. Changes to how you book non-emergency patient transport for hospital appointments

    Advice and Information -

    Booking arrangements for non-emergency patient transport has changed for patients using the following local hospitals: North Mid; Chase Farm, Barnet, Whittington Health, Moorfields Hospital NHS Foundation Trust.

  48. Barnet, Enfield and Haringey Mental Health NHS Trust rated ‘Good’ by the Care Quality Commission

    News -

    Barnet, Enfield and Haringey Mental Health NHS Trust has been rated Good overall by the Care Quality Commission. Previously it was rated Requires Improvement.

  49. Patients in North Central London to benefit from joined up health records

    Advice and Information -

    Patients across Barnet, Camden, Enfield, Haringey and Islington are set to benefit from having joined up health records across all local NHS services.