What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
Domestic abuse can be defined as an incident or pattern of controlling, coercive, threatening, degrading and violent behaviour, including sexual violence. In most cases, it is by a partner or ex-partner but could also be by a family member or carer. It is very common. Domestic abuse can happen to anyone, regardless of age, background, gender, religion, sexuality or ethnicity. However, statistics show most domestic abuse is carried out by men and experienced by women.
Domestic abuse is never the fault of the person who is experiencing it.
Domestic abuse is a crime.
What to do if you’re in immediate danger
If you or someone you know are in danger you should phone 999 and ask for the police.
If you are unable to talk on the phone, dial 999, listen to the questions from the operator and respond by coughing or tapping the handset if you can. Then follow the instructions depending on whether you are calling from a mobile or a landline.
If you call from a mobile
If prompted, press 55 to Make Yourself Heard – this will transfer your call to the police. Pressing 55 only works on mobiles and does not allow police to track your location.
If you call 999 from a landline
If only background noise can be heard and BT operators cannot decide whether an emergency service is needed, then you will be connected to a police call handler. If you replace the handset, the landline may remain connected for 45 seconds in case you pick up again. When 999 calls are made from landlines, information about your location should be automatically available to the call handlers to help respond.
If you or someone you know are in danger you should phone 999 and ask for the police.
If you are unable to talk on the phone, dial 999, listen to the questions from the operator and respond by coughing or tapping the handset if you can. Then follow the instructions depending on whether you are calling from a mobile or a landline.
Getting support from Enfield Council
If you live in Enfield, Enfield Council and its partners have set up a dedicated domestic abuse hub to help tackle increasing numbers of cases caused by the COVID-19 lockdown.
People who are are suffering from domestic abuse and are worried about their circumstances can access help and support by contacting the hub’s specialist officers for advice on the free-phone helpline on 0800 923 9009 (open Monday – Friday, 9:00am – 5:00pm).
Domestic abuse and Coronavirus
Measures introduced by the Government to tackle Coronavirus will mean many people will be feeling unsafe staying in a home with an abusive person, isolated from their support networks.
In response, the Government has said the Coronavirus household isolation instructions do not apply if you need to leave your home to escape domestic abuse.
Women’s Aid has put together advice and information about support available. You can read this on their website.
What is domestic abuse?
Domestic abuse is not always physical violence. It can also include, but is not limited to:
- coercive control and ‘gaslighting’ (a pattern of intimidation, degradation, isolation and control with the use or threat of physical or sexual violence)
- financial or economic abuse
- online or digital abuse
- verbal abuse
- emotional and/or psychological abuse
- physical or sexual abuse
- harassment or stalking
Signs of domestic abuse
Has someone close to you:
- threatened or humiliated you, maybe in front of others
- damaged your belongings or property
- controlled what you do
- controlled how you use, or have access to, money
- followed or visited you without your permission
- been putting you down constantly, criticising you
- blamed their culture, religion or personal problems as an excuse for their behaviour towards you
- pushed, bullied, slapped, kicked, punched or seriously hurt you
- forced you to have sex when you don’t want to
- forced you to make decisions you don’t agree with (personal, physical, financial, legal or maybe about a family member)
- threatened you or made you fear for your safety
Women’s Aid has an online questionnaire, which might help you to recognise if you are in an abusive relationship.
Other national organisations and charities that can support you
Refuge – National Domestic Abuse Helpline
Refuge runs the National Domestic Abuse Helpline, which you can call for free, and in confidence, 24 hours a day. Its website provides guidance and support for people affected by domestic abuse, as well as those who are worried about friends and loved in ones. It also has a form you can use to book a safe time for a call from them.
Telephone number: 0808 2000 247
Website: https://www.nationaldahelpline.org.uk/Contact-us
Women’s Aid
Women’s Aid works with women and children to end abuse. If you’re experiencing domestic abuse you can chat to them using their instant messaging service, email one of their support workers, speak with other women in their forum of survivors or get help and advice from their survivor’s handbook.
Website: https://www.womensaid.org.uk/
Woman’s Trust
Woman’s Trust is a specialist mental health charity, providing free counselling and therapy for women who have experienced domestic abuse.
Website: https://womanstrust.org.uk/
Man Kind
Man Kind support men suffring from domestic abuse from their current or former partner (including same-sex partners). Their confidential helpline is available weekdays 10 am – 4 pm.
Telephone number: 018230334244
Galop
Galop provides Hate Crime, Domestic Abuse and Sexual Violence support services to LGBTQ+ victims and survivors by telephone, text and WhatsApp. Their helpline is available 10 am – 5 pm Monday to Friday and until 8pm on Wednesday and Thursday.
Telephone number: 0800 999 5428
Website: http://www.galop.org.uk/
Imkaan
Imkaan is a UK based, Black feminist organisation addressing violence against Black and minority women and girls. Their website has a list of specialist oranganistaions by and for BME women.
Website: https://www.imkaan.org.uk/get-help
Southall Black Sisters
Southall Black Sisters offer specalist support, advocacy and information to Asian and Afro-Caribbean women suffering abuse.
Website: https://southallblacksisters.org.uk/
Karma Nirvana
Karma Nirvana supports victims of honour-based abuse and forced marriage. Their helpline is open 9 am – 5 pm, Monday to Friday.
Telephone number: 0800 5999 247
Website: https://karmanirvana.org.uk/
LAWA
Latin America Women’s Aid runs the only two refuges in Europe by and for Latin American women and children fleeing gender-based violence. They offer advice in Spanish, Portugese and English.
Telephone number: 0753 442 4826 (Spanish and English) – 9.30 am – 5.30 pm
Telephone number: 0746 200 3324 (Portuguese and English) – 9.30 am – 1 pm
Website: http://lawadv.org.uk/
SignHealth
SignHealth provides domestic abuse service support for death people in British Sign Language (BSL).
Telephone number: 020 3947 2601 (call)
Mobile number: 07970 350366 (text, WhatsApp or Facetime)
Email: da@signhealth.org.uk
Website: https://signhealth.org.uk/with-deaf-people/domestic-abuse/
Stay Safe East
Stay Safe East provides specalist and holistic advocacy and support to disabled victims and survivors of abuse. Their helpline is open 10 am – 5 pm, Monday to Thursday.
Telephone number: 0208 519 7241
Text number: 07587 134122 (text)
Website: http://staysafe-east.org.uk/
