Since April 2015, it has been a contractual requirement of NHS England for all GP practices to have a PPG and to make reasonable efforts for this to be representative of the practice population.

The purpose of a PPG

  • To give patients and practice staff the opportunity to meet and discuss topics of mutual interest.
  • To provide a means for patients to become more involved and make suggestions about the healthcare services they receive.
  • To explore issues from patient complaints and patient surveys, contribute to actions plans and help monitor improvements.
  • To contribute feedback to the practice on National Patient Survey results and Friends and Family Test feedback to propose developments or change.
  • To support health awareness and patient education.

What a PPG should look like

PPG members should be as representative as possible of the practice population. A PPG is open to every patient on the GP surgery list. All communities, groups, genders, ages, ethnicities, and disabilities representing the patient list are encouraged to join.

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